A New York woman thought she had hit it big at a Resorts World Casino slot machine —until she was told that the near $43 million figure displayed was a technical glitch... and was offered her a steak dinner instead of money.
Katrina Bookman visited the Queens, New York casino in late August and started playing on one of the floor's slot machines. According to the New York Daily News, the machine on which Bookman was playing flashed $42,949,642.76 and read “Printing cash ticket.” The excited mother-of-four thought she had won nearly $43 million and took a selfie video next to the machine.
“I couldn’t believe it,” Bookman told the Daily News. “My body went numb.”
Wheel of Fortune Video Slot (1¢) – The highest jackpot won in Las Vegas recently was a jackpot worth $4,526,288.12 this jackpot was won on 1/28/2014 and the lucky winning player was playing the 1c Wheel of Fortune Video Slot at the Caesars Palace Casino when the jackpot combination was spun in. Slot jackpot updates at Louisiana's premier casino resort with 100,000 square foot of gaming floor Slot Jackpots Over $1200 - Coushatta Casino Resort Please leave this field blank. It was a selfie she thought was worth nearly $43 million. Katrina Bookman hit the jackpot on a slot machine in late August at Resorts World Casino in Jamaica, Queens. Hobey’s Casino Winners 2016 – Hobey’s Casino The premier locals casino in Northern Nevada for over 30 years offering over 420 of the newest and hottest slots and video poker games. Hobey’s Casino Winners 2016 Bruce & Bob G. Win big with Panama’s Picks $3,000 winner to a Fallon Farmer! Online Casino Games. You're looking for the best place to play casino online and slots games, and you've found it, my friend. CoolCat Casino provides players over 220 of the most exciting free casino games that the worldwide web has to offer. CoolCat Casino webplay guarantees everyone a good time, every time! Play Real Money Slots Here.
But instead of being able to collect her reported winnings immediately, Bookman says she was escorted off the floor by Resorts World employees and told to come back the next day.
Woman denied $43 million jackpot at casino, gets steak dinner instead https://t.co/MApyucFjH4
— FOX31 Denver KDVR (@KDVR) November 2, 2016
When she returned to the casino Bookman recalled 'I said what did I win? (casino rep said) You didn't win nothing,' reports ABC. The only prize the casino offered her was a steak dinner.
Representatives from the New York State Gaming Commission (which run the Queens gaming facility) were called in to tell Bookman that the machine had malfunctioned, and she was not entitled to a payout. According to the commission and the casino, any malfunction makes the game-- and any jackpot-- null and void. The slot machine was pulled from the casino floor and fixed after the incident.
“There was nothing wrong with it when I was playing the machine,” Bookman said. “How do we know when there’s a problem with it? Once I hit something, now you’re going to say it’s a problem. I totally don’t think that was fair.”
But a spokesman for Resorts World told FoxNews.com that the near $43 million figure flashed on the screen doesn’t tell the full story. The machine on which Bookman was playing has a maximum payout of $6,500, which the casino says is clearly advertised.
The casino also claims that before any notifications of a larger prize appeared, Bookman first printed a ticket from the machine for $2.25. The much larger figure only appeared later, after she had finished putting money into the slot.
'Upon being notified of the situation, casino personnel were able to determine that the figure displayed on the penny slot was the result of an obvious malfunction - a fact later confirmed by the New York State Gaming Commission,” said a Resorts World spokesman in a statement to FoxNews.com.
“After explaining the circumstances to Ms. Bookman, we offered to pay her the correct amount that was shown on the printed ticket. Machine malfunctions are rare, and we would like to extend our apologies to Ms. Bookman for any inconvenience this may have caused.”
According to Resort World, the highest slot jackpot ever recorded in any casino is $39.7 million-- and that was in a multi-property, progressive jackpot game. Still, the Queens casino, which has over 3,000 slot games, says it pays out over $50 million daily to individual winners.
But Bookman believes she was wronged and plans to sue the casino.
“She’s upset obviously,” Alan Ripka, Bookman's attorney, told the Daily News. “She thought her life and family’s life would have been changed forever.”
Ripka said he believes the casino should honor the advertised payout but Resort Worlds says that would be against New York state law gaming regulations—thus the steak dinner was offered.
“You can’t have it both ways,” Ripka said. “They’re saying that the machine was broken. Doesn’t that mean a place can claim a machine is broken every time somebody wins?”
On Wednesday, a spokesman for Resorts World would not confirm whether a lawsuit had been served.
Alan Ripka was not immediately available for comment.
Joel M. from Addis, LA
Joel M. from Addis, LA won $12,333.48 playing a Lightning Link Tiki Fire penny slot machine at Palace Casino Resort on April 3, 2019.Diana S. from Austin, TX
Diana S. from Austin, TX won $96,489.96 playing a penny Tarzan slot machine at Palace Casino Resort on April 1, 2019.Nancy R. from Ocean Springs
Casino Slot Winners 2019 Videos
Nancy R. from Ocean Springs, MS won $37,945.91 playing a penny Rakin Bakin slot machine at Palace Casino Resort on March 22, 2019.Netocha C. from Biloxi
Netocha C. from Biloxi, MS won $11,273 on a penny Mighty Cash slot machine at Palace Casino Resort on March 10, 2019.A Guest from Baton Rouge, LA
A guest from Baton Rouge, LA won $18,933.88 on a penny Dragon Link Happy and Prosperous slot machine at Palace Casino Resort on February 21, 2019.William H. from Chipley, FL
William H. from Chipley, FL won $14,933 on a five cent Triple Red Hot 7s slot machine at Palace Casino Resort on February 16, 2019.Jason H. from Andover, MN
Jason H. from Andover, MN won $11,824.32 on a penny Lightning Link Heart Throb slot machine at Palace Casino Resort on January 23, 2019.Tyler M. of Michigan
Tyler M. of Michigan won $7, 217,175.15 playing The Lord of The Rings: The Fellowship progressive penny slot machine at Palace Casino Resort on February 15, 2013.Local Biloxi Resident
Congratulations to a local Biloxi resident who won a $637,957.71 progressive jackpot at the Palace on a penny Elton John slot machine on July 25, 2015!Mississippi Gulf Coast Man
Congratulations to a local Mississippi Gulf Coast man who won a $373,000 progressive jackpot at the Palace on a dollar MONOPOLY Luxury Diamonds slot machine on January 23, 2015!Judith from Jackson, MS
Congratulations to Judith from Jackson, MS! She won a $439,948.58 progressive Jackpot on the quarter Wheel of Fortune Pink Diamond slot machine on June 29, 2014!Stephen from Deltona, FL
Congratulations to Stephen from Deltona, FL, who found his lucky golden ticket at the Palace! Stephen won the $911,230.73 progressive jackpot on the Willy Wonka and The Chocolate Factory slot machine on May 6, 2014!Shauntell from Semmes, AL
Won back-to-back jackpots of $7,503.04 and $2,031.48 on the penny Fu Dao Le slot machine!John from Gulfport, MS
Won $17,535.62 on the penny Buffalo Stampede slot machine!Deborah from Metairie, LA
Won $29,382.96 on the penny 88 Fortunes slot machine!Kenneth from Gulfport, MS
Won a Cadillac ATS as the Winner of our Cadillac Giveaway!Freddie from Mobile, AL
Won $29,176.53 on the penny Indian Moon slot machine!Ronald from Biloxi, MS
Won $16,082.52 on the penny Happy Lantern slot machine!Leslie from Foley, AL
Won $8,000.00 on the dollar Double Diamonds slot machine in the Spin Zone!Julia from Grand Bay, AL
Won $25,000.00 on the $5 Double Gold slot machine in the Spin Zone!
Carolyn from Biloxi, MS
Won a Scion FR-S as the Winner of our Hot Wheels of Summer Giveaway!Mark from D’Iberville, MS
Won $13,500 in Power Play during our Triple Crown Progressive Cash & Power Play Giveaway!Don from Gulf Breeze, FL
Won $10,000 CASH & $2,000 in Promo Chips as the Winner of our $30,000 Red Zone Double Deck Blackjack Tournament!Nick from Slidell, LA
The Winner of our Life of Luxury Cadillac ATS Coupe Giveaway!Betty from Mobile, AL
Won $15,563.67 on the penny Super Red Hot slot machine!
Joseph from Gulfport, MS
The Winner of our New Year's Eve New Year New Cadillac Giveaway!Casino Slot Winners Videos
Big Casino Winners Slots
- Players Club
- Slots
- Table Games
- Sports & Race Book